Mixtape support
Help with your music, playback, purchases, and compatible Sonos speakers.
Add your music
Tap Add Music, then Add Songs or Add a Folder. Choose audio files through Files. In Settings, Copy Songs into Library controls whether songs are copied into the app or left in their original location. Cloud providers may need time to download a file.
Play on this device
Choose This iPhone or This iPad in the output picker. A missing or unreachable Sonos room does not need to reconnect before you can choose local playback.
Find Sonos rooms
Allow Local Network access for Mixtape in iOS Settings. Connect the phone to a network that can reach your speakers. If the phone prefers another Wi-Fi network, switch it to the speakers' network, or use local phone playback. Discovery across isolated networks is not automatic.
Only compatible rooms on the same Sonos system can be grouped. S1 and S2 remain separate. Tap the selected room again or Clear Room Selection to disconnect it.
Equalizer and Auto Level
Open Sound from the player, or Settings → Equalizer & Auto Level. Drag a band up to boost it and down to cut it. Phone equalizer adjustments are live. Auto Level prepares the file to reduce loudness differences. Sonos sound changes prepare and reload a stream, which may briefly interrupt playback.
Playing with the screen locked
Phone playback continues in the background. For Sonos-only playback, keep Mixtape open so it can serve songs and advance the queue. Keep Screen On and Resume After Unlocking are available in Settings. Playback on the phone alongside Sonos can keep audible background playback active.
Trial and purchases
All playback features work immediately. The seven-day countdown begins on first launch, with a small message showing the days remaining. No trial activation or store connection is needed. At its end, playback requires the permanent unlock. Songs and playlists remain available to browse. There is no automatic charge.
The original trial date is retained locally in Keychain on this device. Reinstalling on the same device or restoring a purchase does not restart the countdown. The trial is not a StoreKit purchase and is not restored across devices. To recover a permanent unlock, use Settings → Restore Purchase with the Apple Account used to purchase it.
If the store is unavailable, check your connection and try again. Apple handles the purchase, payment information, and refunds.
Contact us
Email info@taskonellc.com with your device, iOS version, Mixtape version, and what happened. Diagnostics is in Settings. Share only the details you want us to see; logs may include song names and local network addresses. Do not send private music files unless specifically needed and you have permission to share them.